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FAQ'S
ORDERS & PAYMENT
How do I place an order?
Choose your size, add the piece to your bag and check out. You'll receive an email confirmation with your order details straight away.
Which payment methods do you accept?
All major cards, UPI, net banking and wallets, processed securely through Razorpay. Cash on delivery is available on eligible orders within India.
Do your prices include GST?
Yes. All prices are in Indian Rupees and include all applicable taxes. Shipping is calculated at checkout.
SHIPPING
Where do you ship from?
Every AKM piece is packed and shipped from our studio in New Delhi.
How long will my order take?
Within India, orders usually arrive 3–7 working days after dispatch. You'll receive a tracking link by email once your order is on its way.
Do you ship internationally?
Yes, we ship to most countries. Shipping is calculated at checkout. Any customs duties or import taxes are paid by the customer on delivery.
My parcel is delayed or damaged. What should I do?
Write to us at amrita@shopakm.com within 48 hours of the expected delivery date, and we'll take it up with our courier partner.
RETURNS, REFUNDS & CANCELLATIONS
Can I return a piece?
Yes, within 7 days of delivery. Pieces must be unworn, unwashed and have all tags attached.
When will I get my refund?
Once we've received and checked the piece, we refund your original payment method within 7–10 working days.
Can I change or cancel my order?
Yes, up to 24 hours before dispatch. Email amrita@shopakm.com or WhatsApp +91 98719 77225 with your order number. After that, you can return the piece once it arrives.
SIZING & FIT
What sizes do you offer?
Our pieces come in XS, S, M, L, XL and 2XL.
I'm not sure of my size. Can you help?
Of course. Tap Ask Amrita on any page to message us on WhatsApp for sizing and styling advice before you order.
Can I buy a piece from a set on its own?
Many pieces are also sold individually; you'll find them under Tops, Bottoms and Outerwear. If you can't find the piece you want on its own, message us on WhatsApp.
OUR PIECES
Are your pieces handmade?
Yes. Every piece is made and hand-embellished in our own atelier in New Delhi. Small variations in beadwork, sequins and finish are part of each piece, not a flaw.
Why might the colour look different in person?
We photograph every piece carefully, but colours can look slightly different depending on your screen.
How do I care for my piece?
We recommend dry cleaning only, to protect the fabric and the hand embellishment.
CONTACT
How can I reach you?
Email amrita@shopakm.com or WhatsApp +91 98719 77225. We're happy to help with orders, sizing and styling.






